For many older adults and caregivers, getting to the library can sometimes feel like a challenge—whether due to limited mobility, time constraints, or other responsibilities. That’s where the library’s Bookmobile comes in! In honor of National Bookmobile Day on March 10th, we’re excited to highlight how this wonderful service brings the library directly to you. We recently spoke with Monica Porter, Ypsilanti District Library’s Head Librarian of Outreach Services, about the many ways the Bookmobile supports our community members.
Senior Resource Connect: If you had to give an “elevator speech” about what your organization does, how would you describe it?
Monica Porter: Since 1868, Ypsilanti District Library has been the heart of its community, offering a Bookmobile, story times, and special services for all ages, from kids to seniors. With three buildings and free access for 88,000 residents, we’re more than books; we’re a hub for learning, culture, and community connection.
SRC: What services does the Bookmobile offer?
MP: Our community members benefit from these services as follows: first aid kit, Stop the Bleed kit, Narcan, menstrual products, hygiene kits; community board (community resources and cultural month celebrations with a reading list); books and DVDs for youth and adults; International youth collection; hold shelf (so requesting books from one of our other locations can be placed on the Bookmobile for pickup); library card signup; tablets and laptops; printing; scavenger hunts for kiddos, or anyone, in addition to playing Uno; reading/play kits
Coming soon – Senior collection including Dementia Friendly play kit items!
SRC: Walk me through the step-by-step process. What happens when you get a phone call from someone wanting library outreach?
MP: We get requests in various forms, and it all depends on the event. Referrals are received by phone, in person, email, or our Outreach Web Request form. We can request a community/school event with Bookmobile, or without the Bookmobile by tabling at the event or doing a presentation.
The first thing I do is check to see if we are available for the date being requested. If the date is available, I will add it to the calendar so that if another request comes in, I will see that we have committed to that event. We do need at least a month’s notice to commit to an event.
Next, I will check to see who on my team is available to work the event. Depending on the event and activity being offered, it could take more than one person scheduled.
We try to commit to an event for up to 4 hours, depending on the time.
Once the event has been scheduled, I communicate with the organizer about the logistics such as set up time, parking (if Bookmobile event), table/chairs, tent, etc. If not, we have our supply of items needed for an event.
SRC: What organizations do you work closely with?
MP: We work closely with Ypsilanti Community Schools, Lincoln Consolidated Schools, Superior Township Parks, Ypsilanti Township, Ypsilanti, Parkridge Community Center, Summer Camps, Washtenaw County events, Washtenaw Intermediate School District, Eastern Michigan University, Washtenaw Community College, Daycare Centers/Preschool: Adventure Center, Ypsilanti Coop, Children’s Garden Montessori, Bemis Farms – Lincoln. Ypsi Pride, Juneteenth Celebration.
SRC: What are some things you wish the public knew about your role?
MP: There is an assumption of what the true meaning of outreach is. It is not just volunteering your time for one day or month to take action on behalf of all cultural identities. It is an action plan of hitting the ground to ensure that EVERYONE in your community should be valued, seen, heard, assisted with removing barriers, feel accepted by the support you give. I think truly understanding Outreach is what the public needs to know about me, my team, and the Bookmobile. This is who we are and represent when access, inclusivity, and advocacy.
SRC: What tips do you have for someone who wants to learn more about library resources and outreach?
MP: I would say the following:
- Do not be afraid to reach out for assistance. My team and I share library resources and community resources. Sometimes the community doesn’t know where to go for assistance.
- Start with your local library. If you do not know where to go, you can always come to the library, and we can either provide you with the resources or put you in touch with someone that can through our partnerships.
- Be that Advocate. If you have loved ones unable to speak on their behalf, you be that voice for them.
- Ask questions. In some cases, the community does not want to ask questions. It is okay to ask a question, it is empowering to know what you need. Never let someone make you feel uncomfortable or undervalued just because you are asking a question. It is important to do so.
SRC: Is there anything you would like to add?
MP: Speaking on behalf of libraries, our Bookmobile provides an inclusive and safe space for our community. We’ve heard so many stories from community members that engage with the Bookmobile, no matter the age, how it has been a savior for them when they were going through difficult times. And we just want the community to know that the bookmobile is a 4th location, and what is offered at the brick-and-mortar locations is offered on the Bookmobile. So, stop by and say hi when you see us!
Thank you to Monica for sharing information on this necessary resource! You can learn more about the Bookmobile, including its current schedule, by visiting the Bookmobile section of the YDL website. To learn more about outreach services at YDL or to request materials for pickup at the Bookmobile, contact Monica at [email protected] or (734) 482-4110, ext. 1316.