Resource Directory

Welcome to the senior resource directory. You can search the directory by typing into the search bar. Resources can be sorted into categories by clicking the icons displayed under the search bar.

Livanta (formerly KEPRO)
Medicare Quality Improvement Organization

Toll-free hotline for Michigan Medicare beneficiaries to make inquiries about patient rights under Medicare, the Medicare appeals process, and other quality of care issues. Smartphone app now available.

Additional Eligibility Requirements

Facilities covered include hospitals, outpatient rehab facilities, skilled nursing homes, home health agencies, and hospice. Also covers the Medicare appeals process.

Fee Structure
No Cost
Languages Spoken
Organization Type
Government Agency
How to get started

Call the hotline

9:00 AM
5:00 PM
Areas Served
Last modified:

NOTE: Agencies may have changed their hours, adjusted their services, or temporarily closed due to Covid 19. Call ahead before visiting agencies.

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